CalDAV to integrate with 3rd party calendars.Comprehensive API to allow custom third party integration.Completely free & open-source alternative to ITGlue and Hudu.Alerting - account balance, invoices, domain/SSL renewals.Client Portal - self service quote/invoice/ticket management for clients.Accounting / Billing - finance dashboard, quotes, invoices, accounting, expenses, etc.Client documentation - assets, contacts, domains, docs, files, passwords, and more.Point your browser to your HTTPS web server to begin setup.Install a LAMP stack (Linux, Apache, MariaDB, PHP).There is a full installation guide in the docs, but the main steps are: We are hoping to have a stable 1.0 release by July 2023.Use your best judgement before deciding to store highly confidential information in ITFlow. Whilst we are confident the code is safe, nothing in life is 100% safe or risk-free.Writing functional, secure code is very difficult. Updates may unintentionally introduce bugs/security issues. This project is in beta with many ongoing changes.ITFlow consolidates common MSP needs (IT Documentation, ticketing and billing) into one system.On top of the technical day to day, you also have to take care of the financial side of the business - consistent pricing, quotes/invoicing, and accounting.For some issues, you spend longer looking for the relevant documentation than actually working the ticket.Information about your clients is unorganised and unstructured: scattered in random tickets or folders - when you do eventually find it, it's out of date.You're a busy MSP with 101 things to do.✏️ If you cannot sign in, use this form to submit a Support request.IT documentation, ticketing and accounting system for small MSPs.Ī comprehensive, free & open-source documentation, ticket management, and accounting platform. You’ll be required to log in to your Miro profile before submitting a Support request (if you’re not logged in yet). Submitting a Support request in Miro Mobile app Be sure to switch to a paid team if you're a member of multiple teams. To submit a request in the Mobile app, press the team icon in the top-left corner > press Help. ⚠️ We can share profile/subscription-related details with the profile/subscription owners only. ⚠️ You can only submit a request from the dashboard of a paid team or a board that belongs to it. You will be redirected to the contact form where we'll ask you to specify your email address and share more context on your request. On the pop-up modal, click Contact support.on your board, click the question icon in the bottom-right corner on your dashboard, open Learning Center by clicking the question icon in the top-right corner Open the Learning Center one of two ways:.Switch to a paid team on the left sidebar of your dashboard (if you're a member of several teams) or open a board located in a paid team. How to contact Miro Support from board/dashboardĪvailable for: Starter, Business, Consultant, Enterprise plans Submit a Support request ✏️ We guarantee faster response time for Premium Support customersĬontact us via the email address on your invoiceĬompany info, news, partner opportunities, and media assets ✏️ Read this article before reporting a bug. Paid customers can contact Miro Support through a special form within the product - we will do our best to serve you as soon as it’s possible, but note that at the moment, we only guarantee and commit to SLA for our Premium Support customers. Ways to contact Support for different Miro plans ⚠️ Please note that ticket support is included only in Starter, Business, Consultant, and Enterprise packages. You’re more than welcome to also visit our Community Wish List and describe your dream features. You can also go to Miro Community where Miro users help each other, share best practices, and discuss solutions. Before contacting Support, we do encourage you to search our Help Center, Miro Academy, Blog, Youtube channel, and visit Miro Webinars. We provide helpful resources to support every Miro user in their whiteboarding journey. Ensuring the smoothest product experience remains our ultimate goal.
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